Orthopedics and Ortho Surgery - Riverside Medical Clinic
Orthopedics • Riverside, CA
Ratings by platform
- Trustpilot (Riverside Medical Clinic): TrustScore 2.5/5 (7 reviews) (7 reviews)
- Healthgrades (Dr. Gene Choi, MD - Orthopedic Surgery): 4.2/5 star rating (4 reviews) (4 reviews)
- OPA Report Cards (Riverside Medical Clinic - overall experience): Overall experience: Good
What patients say
Patients praise
- Some patients rate specific orthopedic surgeons positively (e.g., compassionate care noted)
- State OPA report card indicates patients rate overall experience as Good
- Some Trustpilot reviewers describe the office as resolving issues and generally providing good care
Common complaints
- Low overall satisfaction on Trustpilot with reports of terrible patient care/customer service
- Negative experiences linked to orthopedic care logistics/facility issues (rude nurse, scheduling delays/cancellations, referrals, surgery delays)
In patients' words
"“A wonderful, compassionate doctor.”"
— Healthgrades review text for Dr. Gene Choi"“Nurse is rude and condescending... scheduling surgery... delayed and cancelled”; “RMC is a horrible place to deal with.”"
— Healthgrades review text for Dr. Gene Choi"“Terrible Patient Care”"
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