Occupational Health Center at Riverside Medical Center
Occupational Medicine • Riverside, CA
Ratings by platform
- Solv: 1.0 out of 5 (1 review)
- Healthgrades (for an individual physician at KP Riverside): 4 out of 5 (Likelihood of recommending)
What patients say
Patients praise
- Attentive providers who explain conditions well
- Caring attitude from some individual physicians
Common complaints
- Rude or unprofessional staff behavior
- Poor bedside manner by providers
- Lengthy wait times for appointments or while waiting for service
- Difficulties with customer service responsiveness
- Perceived incompetence or lack of follow-through in patient care
In patients' words
"Rude, unprofessional, zero care to know his patients, the absolute WORST bedside manner."
— Solv (Riverside Industrial Medical Clinic)"In the past 5 years, that level of care has not only declined significantly, [it] has bottomed-out! Customer service was very responsive. Those days are over."
— Trustpilot (Riverside Medical Clinic)"Dr West takes the time to explain things and has his patients best interest in mind. His knowledge and understanding mixed with his caring attitude makes him an excellent doctor."
— Healthgrades (Dr. Gerald West Jr.)More clinics in Riverside
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