Internal Medicine - Riverside Medical ...
Internal Medicine • Riverside, CA
Ratings by platform
- Yelp (aggregate for multiple locations): 2.7 - 2.8 stars (~824 reviews aggregate)
- Birdeye: 2.8 stars (137 reviews)
- Riverside Medical Group Internal Medicine Kankakee specific page: 4.7 out of 5 (235 ratings)
What patients say
Patients praise
- Some individual providers described as courteous and detailed
- Efficient handling of appointments by certain physicians
- Positive ratings for some specific locations
Common complaints
- Difficulties with scheduling appointments and long wait times
- Poor communication and follow-through by staff
- Opaque and complex billing processes linked to Optum transition
- Perceived unprofessionalism or rudeness from some healthcare providers
- Issues with staff accessibility and phone responsiveness
In patients' words
"It's all about process, steps, billing. Blocking patient-doctor interaction."
— Yelp User Review"She cut me off constantly and talked over me, she made me cry and feel like I couldn't be honest with her."
— LocalityBiz User Review"Brahmbhatt and the Nurse Practitioner Sorisi were extremely courteous and detailed during the appointment."
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