Loyola Medicine River Forest
Trauma Surgery • River Forest, IL
Ratings by platform
- Loyola Medicine official website: 4.9 out of 5 (168 ratings)
- MapQuest/Yelp aggregation: 2.0 out of 5 (24 reviews (Yelp))
What patients say
Patients praise
- Positive experiences with doctors, nurses, and clinical assistants
- Effective medical care and accurate diagnoses
- Appreciation for bedside manner and clear communication by medical staff
- Convenient access for same-day or walk-in care
Common complaints
- Long wait times for service
- Reports of rude, dismissive, or unprofessional front desk staff
- Some patients felt doctors were dismissive or argumentative during consultations
In patients' words
"2 hours to be seen when there was only 3 patients including myself. This place is a joke, avoid at all cost."
— Yelp/MapQuest review"The front desk staff are usually rude and dismissive. I’ve been in the waiting room with twins sick and they were mean and made me feel that I made a wrong decision about care for them."
— Chicago Consumers' Checkbook"Diagnosis of pneumonia by Dr. Steve Andrews. He is a terrific doctor. He immediately puts you at ease with his bedside manner."
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