River Forest, IL Urgent Care
Primary Care • River Forest, IL
Ratings by platform
- Birdeye (Midwest Express Clinic): 4.7 out of 5 stars (with 2,239 reviews) (2,239 reviews)
- Loyola Medicine Official Site: 4.9 out of 5 stars (109 to 173 ratings (across different categories))
- Apple Maps (Loyola Medicine Immediate Care): 30% rating (10 ratings)
What patients say
Patients praise
- Helpful, attentive, and caring medical staff
- Efficient and timely care for specific urgent needs
- Helpful after-care instructions and follow-up communication
- Positive bedside manner, especially with children
Common complaints
- Complaints about rude or dismissive front desk staff
- Concerns regarding high billing costs and perceived value compared to primary care providers
- Inefficient check-in processes leading to long wait times
In patients' words
"The most inefficient clinic! People are great and this is not to blame anyone that works here, but they have to have more efficient checkin process. One that doesn’t include a 20min line, followed by being handed papers to fill out..."
— LocalityBiz (Midwest Express Clinic review)"The front desk staff are usually rude and dismissive. I’ve been in the waiting room with twins sick and they were mean and made me feel that I made a wrong decision about care for them."
— Chicago Consumers' Checkbook (Loyola Medicine Immediate Care review)"The wait was not bad and the staff was VERY nice and attentive. Everyone made sure I understood my after care instructions before leaving."
— Midwest Express Clinic website (patient testimonial)More clinics in River Forest
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