Coplin Health Systems | Primary, Acute & Preventive Care
Family Medicine • Ripley, WV
Ratings by platform
- Facebook: 100% recommend (26 Reviews - general Coplin Facebook) (26 reviews (Facebook))
- HelpConnectUsa: 5/5 (1 (Jackson County Schools Wellness Center site))
What patients say
Patients praise
- Friendly and professional staff at certain locations
- Helpful and caring providers who listen to patients
- Good bedside manner and quick response times from some employees
- Reliable long-term care for some families
Common complaints
- Issues with appointment scheduling and cancellations
- Perceived lack of compassion or urgency from some staff/providers
- Dissatisfaction with medical diagnoses or treatment plans (misdiagnoses/dismissal of symptoms)
- General complaints about rude behavior
In patients' words
"The staff and doctors are the best I have ever seen, they don’t rush through your appointment and (they) sit down and listen to you and won’t stop until they have addressed every issue."
— Coplin Health Systems website testimonial"My Mother 78 yrs old and who was just diagnosed with 4 ruptured discs was 5 mins. late to her appointment was turned away. . . I was so upset with these people playing a game of power over us and not attending to her."
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