CONNECT HEARING, RIPLEY
Audiology • Ripley, WV
Ratings by platform
- Yelp: 4.3/5 stars (159 (across 62 locations))
- Better Business Bureau (BBB): 2.14/5 stars (Not explicitly stated as a total count for all locations)
What patients say
Patients praise
- praise for staff professionalism, kindness, and patience
- appreciation for effective and well-qualified hearing evaluations
- positive feedback regarding timely maintenance and support services
- satisfaction with care provided to elderly patients
Common complaints
- allegations of unauthorized credit line applications
- persistent unwanted marketing calls/voicemails after requests to stop
- concerns regarding unfulfilled promotional offers (e.g., gift cards, tablets)
- perceived high-pressure sales tactics and pricing concerns
- criticism of staff professionalism in specific instances
In patients' words
"Very professional or very courteous obviously the examiner new what he was doing in great detail and well qualified I would recommend connect hearing for anyone needing a hearing aid and a professional evaluation"
— AudioNova/Connect Hearing Patient Testimonial"Empire hearing and Audiology, now Connect hearing in signed me up for a credit card I did not ask for. I did not buy and hearing aids at the time of the visit nor did I ask to have a credit line opened. I would leave 0 stars for this scam."
— BBB Customer Review"We could not have ask for a better experience. The staff took excellent care of my 94 year old mother. They are the best!! I will definitely recommend them."
— AudioNova/Connect Hearing Patient TestimonialMore clinics in Ripley
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