Jan-Care Ambulance Service
Ambulance Services • Ripley, WV
Ratings by platform
- Indeed: 2.6/5 stars (based on 24 employee reviews) (24 reviews)
- Birdeye: 3.5/5 stars (based on 2 reviews) (2 reviews)
What patients say
Patients praise
- Some employees and family members report positive experiences with staff professionalism and training opportunities
- Occasional reports of fast response times and excellent care by specific crews
Common complaints
- Reports of late pickup times and unreliability for scheduled transports
- Employee complaints regarding disorganized management, long hours, and poor work-life balance
- Some allegations of poor care or loss of patient belongings during transit
In patients' words
"Lazy management, long hours, staff is very disorganized. They seem like they are trying but the disorganization is really hard to work with. I did not enjoy the experience."
— Former employee review, Ripley, WV (Indeed)"The Jan Care ambulance service is appalling! More often than not they are late on their pickup time by half and hour if not more."
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