Radiology Associates of Ridgewood - Delivering Quality Imaging
Radiology • Ridgewood, NJ
Ratings by platform
- Birdeye: 4.3 out of 5 stars (332 reviews)
What patients say
Patients praise
- Friendly, caring, and professional staff interactions
- Comfortable facility and equipment, particularly for MRI procedures
- High satisfaction from long-term, established patients
- Clean and well-maintained environment
- Efficient service during the testing process itself
Common complaints
- Difficulties with scheduling appointments
- Long wait times during visits
- Concerns regarding billing practices and insurance coverage transparency
- Complaints about staff communication and unresponsiveness to issues
- Reports of administrative errors, such as missing reports or images
In patients' words
"Amanda, and the other girl I didn’t get her name did my MRI today. They were the sweetest most caring people ever. From making sure I was comfortable to being ok in the machine. Letting me know how much time I had left."
— Birdeye review"I had an MRI at Ridgewood Radiology which was positive for cancer. My doctor then ordered a PET scan at Hackensack Radiology. The doctors there wanted to see the pictures of the MRI for..."
— Yelp review via MapQuest"it's unfortunate the kind staff is under the rule of Heather Rady, COO. my physician did not receive my MRI disc or report. The complaint was escalated to Heather Rady COO. Never heard from her..."
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