Behavioral Health & Wellness | Mental Health Care New ...
Psychotherapy • Ridgewood, NJ
Ratings by platform
- Rehab.com (West Bergen Mental Healthcare): 3.0 out of 5 stars (10 reviews)
- Birdeye (Debra Simon Center for Integrative Behavioral Health & Wellness): 1.3 out of 5 stars (16 reviews)
What patients say
Patients praise
- Effective and life-altering psychiatric treatments like TMS for depression
- Caring and understanding therapists and staff members
- Availability of telehealth options and structured support for long-term mental health needs
Common complaints
- Difficulty with administrative processes such as appointment scheduling, phone responsiveness, and medication refills
- Concerns regarding practitioner communication, professional conduct, and the quality of therapeutic interaction
- Disagreements with clinical decisions, including discharge policies and perceived lack of diagnosis or support
In patients' words
"My therapist is very caring and understanding my physiatrist is phenomenal also if your not pleased with how your being treated by a fellow member of this company you can complain and they will do their best accommodate your needs."
— West Bergen Mental Healthcare patient review"These people do NOT answer the phone nor return calls. Mental health is not a priority to this office."
— Debra Simon Center for Integrative Behavioral Health & Wellness patient review"(TMS) was a total life-altering experience. After the treatment, and ever since, I have never felt that emotionally painful, chemical depression descend on me...My life has gotten back on track."
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