Ridgewood NJ - SportsMed Physical Therapy
Physical Therapy • Ridgewood, NJ
Ratings by platform
- Best Local Reviews: 5.0 out of 5 stars (based on 23 ratings) (23 ratings)
- Facebook: 96% recommend (65 reviews)
- BusinessYab: Generally positive, based on multiple user reviews (4 reviews)
What patients say
Patients praise
- Highly skilled, knowledgeable, and professional physical therapists and staff
- Friendly, welcoming, and accommodating front desk personnel and office management
- Effective treatment results and positive recovery outcomes for patients
- Convenient and flexible scheduling for appointments
- Welcoming, clean, and well-organized clinical environment
Common complaints
- Issues with the billing department, specifically regarding requests for duplicate payments for copays that were already paid
- Lack of responsiveness from the billing department to calls and written inquiries
- Significant administrative or billing errors leading to legal judgements or credit issues without prior notification
In patients' words
"The front desk with Miranda and Jenna are knowledgeable, efficient and friendly. It is such a pleasure to go and be treated well for my PT experience. Feeling better."
— BusinessYab Review"worst billing department I had six sessions of PT in January 2025... Every time I paid my copay after each session. Now their billing department asks to pay my copays again. I tried to reach their billing department, left messages, wrote them. They never return my calls."
— Trustindex Review"STAY AWAY!!! GIMICK.... or what? Used service two years ago... now two years later have received a judgement after 0 notifications while fully insured??"
— USCompanies.net Review"Tino has been my therapist for the time being and let me say, he is the BEST! Very knowledgeable and professional."
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