Children's Hospital of Richmond at VCU: Pediatric hospital in Virginia
Pediatrics • Richmond, VA
Ratings by platform
- Birdeye: 3.6/5 (169)
- Facebook: 96% recommend (904)
- Vivian Health: 4.1/5 (20)
What patients say
Patients praise
- Compassionate and kind staff
- High professionalism and dedication from medical personnel
- Clean and well-maintained facilities
- Effective communication with families regarding treatment plans
- Efforts to comfort children and reduce anxiety
Common complaints
- Lengthy wait times in the Emergency Department
- Staffing shortages reported by some patients
- Occasional concerns regarding miscommunication between departments
- Reports of delays in care for some critically ill patients
In patients' words
"Everyone at VCU cares about every single child. Our teenage, son loved being treated like a king and all the pretty nurses."
— Birdeye review"Many reviewers praise the team’s professionalism and kindness, especially toward anxious or nervous children, with several noting staff went beyond expectations to ensure comfort."
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