Pain Management Services | CMH - VCU Health
Pain Management • Richmond, VA
Ratings by platform
- Birdeye (Google): 2.3 out of 5 stars (249 reviews)
- Healthgrades: 69% patient experience rating (N/A)
- Vivian Health (primarily employee/staff-focused): 4.6 out of 5 stars (21 reviews)
What patients say
Patients praise
- Helpful and professional discharge planning/social work team
- Caring and thorough individual staff members reported in specific encounters
- Clean facility environment
Common complaints
- Perceived poor treatment in emergency department related to pain management
- Staff professionalism concerns in specific departments
- Extended wait times
- Communication issues regarding patient care and procedures
In patients' words
"Never again will I walk through the doors of CMH ER they treated me so poorly acting as if I was a narcotic addict when all I wanted was answers... VCU taking over was a JOKE"
— Birdeye (Google Review)"Everyone was absolutely fantastic from the NP Dion Tomer to the RN Stephanie and receptionist Cindy. They were thorough, friendly and caring."
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