Means Adult Primary Care Clinic | Richmond, KY
Internal Medicine • Richmond, KY
Ratings by platform
- Birdeye (Google): 3.3/5 stars (22 reviews)
- WebMD: Not explicitly aggregated, but includes 3 individual reviews (3 reviews)
What patients say
Patients praise
- professional, compassionate, and empathetic care providers
- accessible appointment availability, including walk-in options
- knowledgeable medical staff who listen to concerns
- supportive front desk staff willing to assist with administrative and financial needs
Common complaints
- occasional issues with administrative responsiveness or rudeness by office staff
- potential delays in prescription processing/faxing
In patients' words
"Absolutely love my doc office. Very thankful that I found them. Staff great my primary doc is great as well as my psychiatrist."
— Birdeye Review"Fantastic front desk staff, they are so understanding about different financial situations and willing to work with you. The medical staff is very knowledgeable and they listen to our concerns."
— Birdeye Review"I have always recommended this place highly until today and I had to see a PA and said she’d have the doctor to fax my prescription to the pharmacy and I never got my prescription faxed and I need my medicine so I called and talked to the frond desk and was treated very rude it’s very unprofessional"
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