Gastroenterology - Henrico Doctors' Hospital
Gastroenterology • Richmond, VA
Ratings by platform
- Birdeye: 4.8 out of 5 stars (Gastrointestinal Specialists, Inc. location) (114 reviews)
- MedicalRecords.com: 4.1 out of 5 stars (Hospital-wide) (517 reviews)
What patients say
Patients praise
- Highly regarded medical expertise of gastroenterology specialists
- Attentive, professional, and knowledgeable care from doctors and nursing staff
- Positive experiences with specific procedures and surgical outcomes
Common complaints
- Difficulties scheduling appointments and long wait times
- Reports of rude, unhelpful, or unprofessional front office and administrative staff
- Communication challenges, including difficulty speaking to an actual person
In patients' words
"I had heard great things about Dr. Mitchell but office staff is a big part of medical services - we will not return."
— Healthgrades review for Dr. Richard Mitchell"They don't make Doctors like this anymore. Dr. Mitchell sat down to both hear and jot down my sx hx... I felt respected through and through and would recommend this provider to anyone seeking a GI specialist."
— MedicalNewsToday review for Dr. Robert Mitchell"I have Dr. Shah as my gastro. since Nov. 2015, and had great relationship during the last 3 years... My main problem is the office staff. It's unfortunate that I cannot speak to an actual person."
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