Mount Carmel Reynoldsburg
Urgent Care • Reynoldsburg, OH
Ratings by platform
- Mount Carmel Health System Official Site (verified patient experience surveys): 4.8 out of 5 (based on 267 ratings) for some providers (Hundreds across various providers)
- Birdeye: 2.3 out of 5 (33 reviews)
- uscompanies.net: 1 out of 5 (1 review)
What patients say
Patients praise
- Providers described as knowledgeable, kind, and professional
- Patients report feeling heard, valued, and comfortable during visits
- Responsive communication via online patient portals
- Thorough and clear explanations of health conditions and care plans
Common complaints
- Customer service issues (e.g., rigid policies on late arrivals)
- Reports of poor patient experiences from some individuals
In patients' words
"Everything was good , there is no any corner to complain about the visit."
— Verified Patient Survey via Mount Carmel Health System"Worst customer service ever! I was literally 5 mins late and the would not see me neither time! And i have a chronic illness...they are bad people."
— uscompanies.net"Rebecca is a Jem! Very attentive and caring. She makes sure all our questions are answered and that we understand our care before leaving the office."
— Verified Patient Survey via Mount Carmel Health SystemMore clinics in Reynoldsburg
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