Urgent Care Rexburg | Rexburg medical | Madisonhealth
Urgent Care • Rexburg, ID
Ratings by platform
- US News & World Report: 4 out of 5 stars (US News rating; percentage scores in specific categories also available)
- Healthgrades: 66% Patient Experience Rating
- Trustindex.io: 3.5/5 rating (Aggregate across sources)
What patients say
Patients praise
- Compassionate and attentive care from professional staff in primary/urgent care settings
- Knowledgeable and helpful doctors and nurse practitioners
- Good overall patient experience and willingness to recommend the hospital in general surveys
- Efficiency and sincerity noted in some hospital-based experiences
Common complaints
- Long wait times in the emergency department
- Perceived inattention or apathy from emergency department staff
- Communication gaps regarding medical status or treatment plans
- Specific instances of dissatisfaction regarding childbirth and NICU care experiences
In patients' words
"There’s obviously a disconnect from people feeling or being able to voice some concerns or some issues about the care they received. So that was one of the biggest things that alerted us to the idea we need to be looking at this."
— Doug McBride, Executive Director of Business Development, Madison Memorial Hospital"The nurses and doctors at Madison are the most nicest and caring people ever! I had my appendix removed. They did everything to make sure I was comfortable and my surgery went really well."
— Patient review on Trustindex.ioMore clinics in Rexburg
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