Teton Medical Group | Rexburg, Idaho
Telehealth • Rexburg, ID
Ratings by platform
- Facebook: 98% recommend (28 reviews) (28 reviews)
- WebMD Care (specifically for Dr. Richard Jones): 4.0 out of 5 stars (16 ratings / 4 written reviews)
What patients say
Patients praise
- Patients appreciate the caring, compassionate, and thorough bedside manner of physicians, specifically Dr. Richard Jones
- Strong diagnostic skills and willingness to advocate for complex patient care needs
- General satisfaction with the quality of medical care provided during standard appointments
Common complaints
- Complaints regarding billing practices, specifically issues with invoices being sent to collections without prior notice
- Dissatisfaction regarding administrative responsiveness, particularly regarding prescription refill authorizations
In patients' words
"I cannot say enough amazing things about Dr. Jones. He is caring and compassionate and that shows through his care. He delivered both my boys... I would trust him with my life."
— WebMD Care review"They provide false infimation about a supposed unpaid bill. I never saw any invoice until after they sent it to collections. they failed to advise me proper charges for services."
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