Orthopedic Care and Joint Treatment | Madisonhealth
Orthopedics • Rexburg, ID
Ratings by platform
- Birdeye (Upper Valley Orthopedics): 3.2 out of 5 stars (26 reviews)
- U.S. News & World Report (Madison Memorial Hospital): 89% recommendation rate (N/A)
What patients say
Patients praise
- professionalism and expertise of orthopedic providers
- compassionate care and clear communication from clinical staff
- successful outcomes and faster recovery times for muscle-sparing joint surgeries
- high patient recommendation rate for the hospital system generally
Common complaints
- long wait times for appointments at Upper Valley Orthopedics
- concerns regarding patient attention in the emergency department at Madison Memorial Hospital
- perceived apathy from some staff members in the emergency room
In patients' words
"I truly appreciate the level of professionalism and care shown during my appointment... He took the time to explain my condition in a clear and understandable way."
— Patient review for Upper Valley Orthopedics"Every time I will show up at the time of the appointment and then an hour later I will still be sitting in the waiting room just waiting and waiting."
— Patient review for Upper Valley Orthopedics"We just want protocols to change so patients receive the attention they need."
— Community member commenting on Madison Memorial Hospital ER servicesMore clinics in Rexburg
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