Rexburg - Behavioral Health - Grand Peaks
Mental Health • Rexburg, ID
Ratings by platform
- Google My Business: 4.4/5 (7 reviews)
- Facebook: 94% recommend (43 reviews)
What patients say
Patients praise
- Compassionate and respectful staff members
- Helpful and knowledgeable therapists and counselors
- Welcoming, warm, and inviting office environment
- Strong focus on continuity of care and building personal relationships
Common complaints
- Policies regarding surprise drug testing for patients
- Perceived lack of professionalism or empathy in specific interactions
- Concerns about perceived rigidness in administrative or clinical procedures
In patients' words
"I have loved my time with my therapist at Grand Peaks... Megan is genuinely happy to see me make progress but is very patient with my pace. She is understanding and such a great counselor. The staff is very polite and respectful."
— Google My Business Review"K, this place is more like a probation office than a medical treatment facility... First off, WARNING, they will require a surprise urine sample (not mentioned before the appointment) to catch you... Not professional. Not empathetic. Not logical."
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