Dermatology Offices & Locations - APDerm
Dermatology • Revere, MA
Ratings by platform
- Yelp (Concord location): 1.7/5 (40)
- Trustpilot: 3.3/5 (1)
- Yelp (Mystic Valley location): 2.5/5 (46)
What patients say
Patients praise
- Some individual providers are described as knowledgeable, kind, and professional
- Occasional reports of efficient, clean, and organized office experiences
Common complaints
- Difficulties with scheduling, administrative disorganization, and long hold times
- Concerns regarding billing practices, including unexpected fees or incorrect coding
- Reports of perceived focus on cosmetic sales over patient medical care
- Issues with follow-up on test results or referrals
In patients' words
"Their billing practices are shady at best (wrong codes to providers for services performed and misleading quotes for services)."
— Yelp reviewer"Overall, this experience reflected poor communication, disorganized scheduling, and questionable clinical decision-making."
— Trustpilot reviewer"This place is way more of a business looking to make as much $$$ as they can vs actually being a reliable health care establishment."
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