Primary Care Doctors in Reston Town Center - One Medical
Primary Care • Reston, VA
Ratings by platform
- Yelp: 3.0 out of 5 stars (based on 2 reviews) (2 reviews)
What patients say
Patients praise
- convenience of location and app-based booking
- attentive and friendly staff in some instances
- ease of scheduling same-day appointments
- coordination of specialty care via MedStar Health affiliation
Common complaints
- billing transparency and unexpected charges
- difficulties reaching customer service or billing support
- high turnover of providers
- long wait times for appointments or lab results
- impersonal feel compared to traditional primary care
In patients' words
"I can't say enough good things about One Medical in general... I love my primary care physician."
— Yelp review"This lack of transparency misled me into believing the service was included in my membership."
— Better Business Bureau (BBB) complaintMore clinics in Reston
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