Acute Care Hospital in Reston, VA - HCA Virginia
Hospital • Reston, VA
Ratings by platform
- CMS HCAHPS data via Momentary Labs: 3 out of 5 stars (overall patient satisfaction) (512 completed patient surveys)
- MedicalRecords.com: 4.1 out of 5 stars (723 reviews)
What patients say
Patients praise
- Professional and skilled medical staff in specific departments (e.g., labor and delivery)
- Hospital environment and cleanliness rated positively
- Effective, friendly care reported by some patients for procedures and surgeries
Common complaints
- Long wait times for treatment and diagnostics
- Staff responsiveness issues, particularly in the emergency department
- Concerns regarding communication from nurses and doctors
- Complaints about pain management and specific medical procedures
In patients' words
"A middle-of-the-road hospital center. Staff very pleasant, but treatment takes a long time."
— Consumer, Washington Consumers' Checkbook"I delivered my son here and I can’t say enough of how wonderful my experience was. Their team of staff is wonderful."
— Patient, MedicalRecords.comMore clinics in Reston
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