Reston | Gastro Health
Gastroenterology • Reston, VA
Ratings by platform
- MapQuest/Yelp: 2.5 out of 5 stars (67 reviews (MapQuest/Yelp aggregate))
What patients say
Patients praise
- Individual physicians described as caring, attentive, and professional
- Procedures perceived as smooth, efficient, and well-executed by some patients
- Positive interactions with specific staff members and surgical teams
Common complaints
- Difficulty reaching office staff via phone
- Long hold times and unresponsiveness
- Issues with scheduling and appointment wait times
- Redundant paperwork requirements
- Concerns about impersonal or rushed care feeling like a factory
- Controversial billing practices, such as no-show fees for emergency situations
In patients' words
"Even so, Gastro Health Reston charged her a $200 no show fee and threatened pursuing collections for not giving 24 hours notice. When asked if she should have come to the hospital with flu A, she was told she should give 24 hours notice..."
— WebMD Patient Review"I would have given her the most positive rating, but the practice has devolved into a factory. They run you through as quickly as possible, and Dr. P. doesn't listen as closely as she used to."
— Healthgrades Patient Review"Dr. Blosser performed a procedure on me 5 years ago. I’m sorry I am just getting to this review. He must have seen my anxiety upon entering the surgical room... He was calm and caring and was just as present post-op."
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