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Reston Endoscopy Center - Gastro Health

Endoscopy CentersReston, VA

★★★★★4.9/50 reviews across 1 platforms

Ratings by platform

  • Gastro Health website (Internal): 4.9 out of 5 stars (on internal patient surveys) (N/A)
  • Yelp: Mixed (Yelp rating typically low based on recent reviews) (Approximately 82 reviews (on Yelp))

What patients say

Patients praise

  • Compassionate and knowledgeable clinical staff (specifically physicians like Dr. Axelrad)
  • Professional, friendly, and personable medical care during procedures
  • Efficiency of the endoscopy center operations for some patients
  • Appreciation for recovery follow-up calls

Common complaints

  • Difficulties with office management and administrative processes
  • Repetitive paperwork requirements
  • Challenges with communication, responsiveness, and follow-up
  • Issues with outsourced billing services and refunds

In patients' words

"Very friendly and personable. I felt like everyone really cared about the patient. Well-oiled machine from start..."

Reston Endoscopy Center website

"Dr. Axelrod is excellent, but the office management is bad. I've been there five times and they want me to fill out the same paperwork each time."

Yelp user review

"This practice could care less about their patients. If I could give them zero stars I would. Don't expect to speak to a person that can help you..."

Yelp user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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