Renton Doctor - Pacific Medical Centers
Internal Medicine • Renton, WA
Ratings by platform
- Yahoo Local: 2.5 out of 5 stars (39 reviews)
- medicals-health.com: 3.4 out of 5 stars
- Apple Maps: 100% (Implied positive) (9 ratings)
What patients say
Patients praise
- Some patients report positive experiences with specific knowledgeable and caring doctors/specialists
- Convenient, clean, and accessible facility location with good parking
- Efficient communication for some via the MyChart portal
Common complaints
- Poor customer service and unhelpful, often annoyed, front desk staff
- Difficulty reaching the clinic via telephone and long hold times
- Dissatisfaction with billing practices and high costs
- Long wait times for specialist appointments and scheduling challenges
- Concerns regarding a decline in the quality of care and thoroughness of exams over time
- Issues with centralized patient messaging systems delaying communication with doctors
In patients' words
"Their schedulers who they ironically call 'Care givers' when you call are obviously annoyed at the very sound of your voice!"
— Birdeye Review"The doctors and providers are great when you actually get to interact with them. Unfortunately takes months to get scheduled."
— Beautihost Review"Good parking, excellent doctors and specialist in a very nice building but poor receptionists."
— Medicals-Health ReviewMore clinics in Renton
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