UCSF Health-GoHealth Urgent Care Redwood City
Urgent Care • Redwood City, CA
Ratings by platform
- Yahoo Local: 3.5/5 (149 reviews)
- Zocdoc: 4.62/5 (71 patients)
What patients say
Patients praise
- Convenience and accessibility, particularly for weekend or evening appointments
- Efficient and friendly staff in some interactions
- Useful alternative to emergency rooms for non-emergency issues
- Simple and easy process for services like COVID testing
Common complaints
- Long wait times and inaccurate wait time estimates
- Potential for misdiagnosis or clinical errors
- Concerns regarding the qualifications of providers (e.g., preference for doctors over nurse practitioners)
- Inconsistent customer service at the front desk
In patients' words
"Came in clutch for me on a weekend. GH-UC provides efficient and friendly service, making it an excellent choice for those in need of urgent care."
— Yahoo Local (Erik A.)"They seriously misdiagnosed! I almost permanently lost my hearing due to the PA was careless and irresponsible. They didn't examine well and didn't refer me when they don't know what's going on."
— Yahoo Local (Violet L.)"It's easy to get a video visit or an appointment. Wait time varies and they don't always give a correct estimate. Diagnoses are hit or miss. But it will do."
— Bay Area Consumers' Checkbook (Consumer)More clinics in Redwood City
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