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Primary Care Doctor's Office in Redwood City, CA - One Medical logo

Primary Care Doctor's Office in Redwood City, CA - One Medical

Primary CareRedwood City, CA

★★★★☆4.0/591 reviews across 3 platforms

Ratings by platform

  • Birdeye (aggregating Google reviews): 4.4 out of 5 stars (59 reviews)
  • Yelp: 3.3 out of 5 stars (31 reviews)
  • SolvHealth: 5.0 out of 5 stars (1 review)

What patients say

Patients praise

  • Ease and speed of scheduling appointments, often available on short notice.
  • Friendly, professional, and compassionate staff and medical providers.
  • Efficiency in office processes, including lab services and check-ins.
  • Convenient digital access and prompt responses to messages.

Common complaints

  • Complaints regarding high, unexpected billing, and "outrageous" pricing for services rendered.
  • Instances of poor communication regarding costs before or after appointments.
  • Some dissatisfaction with perceived low complexity of care relative to the cost.

In patients' words

"Absolutely outrageous billing practices. I had a 20-minute virtual consultation with One Medical where no diagnosis or meaningful treatment was even provided — and I was slapped with a bill of nearly $410 out of pocket."

Patient review on LocalityBiz

"Since I’ve joined One Medical, I have been seen in a timely manner and treated with care, concern and consideration always. It’s the most efficient and effective medical care I have experienced."

Patient review on Haogiayensao

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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