San Mateo - Reproductive Science Center
Fertility Clinic • Redwood City, CA
Ratings by platform
- FertilityIQ and Blooming Eve (aggregated): 4.4 out of 5 stars (aggregated across platforms) (Approximately 185 to 300+ reviews depending on the platform)
What patients say
Patients praise
- High regard for clinical expertise, particularly from specific physicians like Dr. Reid, Dr. Harris, and Dr. Weckstein
- Compassionate and supportive care from many nursing and case management staff members
- Successful fertility outcomes reported by some patients
- Positive bedside manner and clear communication from specific medical providers
Common complaints
- Significant communication issues, including unresponsiveness from case managers and billing staff
- Frustrating and disorganized billing processes, including alleged overcharges and difficulty resolving errors
- Challenges with third-party reproductive services coordination
- Long wait times for responses via portal and phone systems
In patients' words
"The clinic’s coordination system is poorly managed, and my experience was full of miscommunication, delays, and unnecessary stress... If you are using a donor, gestational carrier, or pursuing parenthood as a single person, I strongly recommend choosing a clinic with a dedicated and experienced third-party reproduction team."
— FertilityIQ Review"Dr. Harris and Nurse Sharon Le gave my wife and I the shot of hope we needed... Dr. Harris has the some of the best bedside manners I have ever come across. And Sharon’s quick responses to our questions were always thorough and reassuring."
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