Peninsula Gastroenterology Medical Group, Gastroenterologists
Digestive Health / Gastroenterology • Redwood City, CA
Ratings by platform
- Yelp: 2.9 out of 5 (24 reviews)
- MapQuest (via Yelp link): 2.5 out of 5 (3 reviews)
What patients say
Patients praise
- Some physicians are described as professional, personable, and empathetic
- Presence of a helpful, kind, and polite front desk staff in some experiences
- High-quality care and ease during medical procedures reported by some patients
Common complaints
- Difficulty with administrative tasks, scheduling, and prescription refills
- Concerns regarding staff communication, responsiveness, and feeling rushed during appointments
- Mixed feedback on bedside manner and the thoroughness of medical care provided by some individual practitioners
In patients' words
"I found him and his team delivered the highest care and felt totally at ease... before, during and after the procedures... I cannot recommend this practice and staff more highly."
— Birdeye (Review)"She is also incredibly hard to reach and get a response from, and when a response is eventually given you feel you are being rushed and an inconvenience."
— Birdeye (Review)"At every turn she has been deeply empathetic, thorough and exactly. Her team have been very helpful with insurance issues."
— Healthgrades (Review)"I have just decided to switch providers after a terrible experience over something that should have been a simple refill. I am in the middle of a three-week fiasco trying to get a prescription."
— MapQuest (Review)More clinics in Redwood City
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