Gastroenterology at Redwood City Medical Center
Digestive Health / Gastroenterology • Redwood City, CA
Ratings by platform
- Yelp: Kaiser Redwood City Medical Center holds high ratings for patient experience, including an Outstanding Patient Experience Award (2026, 2025). 77-79% of patients recommend the hospital. (316 reviews on Yelp (2.9/5 stars))
- US News & World Report (Physician profiles): Individual gastroenterologists have varied ratings, ranging from 2/5 to 4/5 based on smaller review samples. (10-17 reviews per physician)
- WebMD: 2.5/5 stars for specific gastroenterology practitioners. (2-7 reviews per physician)
What patients say
Patients praise
- Highly rated hospital overall for patient experience
- Clinical competence and skill of gastroenterology staff
- Professional and warm demeanor of specific physicians during procedures
- Efficient clinical processes for diagnostic tests like colonoscopies
Common complaints
- Inconsistent communication and follow-up after procedures
- Perception of being rushed during appointments
- Concerns regarding staff professionalism during clinical procedures
In patients' words
"I had never met Dr Nguyen before the procedure but could not have been more grateful for his most professional and warm, explanations beforehand. He allayed my fears and I immediately was more relaxed."
— Vitals patient review"I must say that the nurse was not as professional as I would have liked her to be. Also about three different people would pop their heads in and out of the room... I am still waiting for my papers... this office could certainly be more professional."
— Vitals patient review"Very short and blunt. Spent very little time with patient."
— WebMD patient reviewMore clinics in Redwood City
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