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Family Medicine | Regional West Health Services

Family MedicineRed Cloud, NE

★★★☆☆3.3/551 reviews across 3 platforms

Ratings by platform

  • WebMD Care (individual provider): 4.5/5 (13 ratings) (13)
  • Vitals (individual provider): 4.7/5 (3 ratings) (3)
  • Vivian Health (hospital facility): 2.8/5 (35)

What patients say

Patients praise

  • Practitioners perceived as thorough and caring
  • Providers listen to medical concerns and explain treatments well
  • Accessible for general family medicine needs

Common complaints

  • Billing department issues (errors, double billing, difficulty reaching staff)
  • Perceived lack of customer service professionalism
  • Long wait times for resolution of billing problems

In patients' words

"The providers and medical care have been mostly positive over the past six years I have used Regional West. However, there billing department and customer service are the worst group of people I have ever dealt with."

Trustburn reviews of Regional West Health Services

"Very thorough, genuine sense of concern, explains things well."

Patient review on WebMD for Red Cloud family medicine provider

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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