Primary Care - Lassen Medical Clinic - Cottonwood, CA
Acute Care • Red Bluff, CA
Ratings by platform
- Birdeye (Aggregated): 2.5 out of 5 stars (210 reviews)
- WebMD: Not explicitly stated but low sentiment reported (2 reviews)
- Healthgrades: 3 out of 5 stars (1 review)
What patients say
Patients praise
- efficient and helpful urgent care experiences
- positive long-term patient relationships with some providers
- timely medication and treatment for acute issues
Common complaints
- rude and incompetent front office staff
- difficulties with customer service and communication
- unhelpful or distressing experiences with providers
- concerns regarding medical care support and billing policies
In patients' words
"The front office workers were rude, incompetent, and negligent at best."
— WebMD"Customer service for family health is horrible. negative stars I would. They will charge you for. No docs left, one PA in urgent care who is very nice."
— Yelp"been going to this clinic since 1994... Lassen Medical is a great clinicAnd their Urgent Care is wonderful"
— Healthgrades"Cottonwood location was very helpful with flu treatment. Was seen in a reasonable amount of time and was prescribed medication right away."
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