Rheumatology & Arthritis Care
Rheumatology • Rapid City, SD
Ratings by platform
- Healthgrades (Dr. Jennifer May): 3.8 out of 5 stars (8 reviews) (8 reviews)
- FindATopDoc (Dr. Brian Bowers): 3 out of 5 stars (10 reviews) (10 reviews)
- US News (Dr. Brian Bowers): 4 out of 5 stars (12 reviews) (12 reviews)
- Healthgrades (Shari Fechner, CNP): 5 out of 5 stars (1 review) (1 review)
What patients say
Patients praise
- Providers described as thorough, knowledgeable, and professional
- Staff often noted as compassionate and friendly in some practices
- High satisfaction regarding follow-up care and explanation of conditions in specific instances
Common complaints
- Difficulty in receiving return calls or messages from staff
- Issues with bedside manner, including reports of being condescending or talking over patients
- Concerns regarding appointment time spent with patients being perceived as too short
In patients' words
"One has to be a squeaky wheel to get a return message or phone call. This is troubling when dealing with a chronic illness."
— Healthgrades review of Dr. Jennifer May"My husband sees Dr. May.. she doesn't have the best bed side manner and has came off quite condescending and talks over you."
— Reddit thread on Rapid City rheumatologistsMore clinics in Rapid City
Monument Health Rapid City Clinic, Flormann Street
Patients praise: Professional and kind staff · Efficient intake and lab processes.
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