Advocate Illinois Masonic Diagnostic Imaging
Diagnostic Radiology • Rantoul, IL
Ratings by platform
- Advocate Illinois Masonic Diagnostic Imaging (aggregated): 2.3 out of 5 stars (6 reviews)
What patients say
Patients praise
- Efficient service and reasonably short wait times for some procedures
- Professionalism and friendliness of registration staff and technicians reported by some patients
Common complaints
- Scheduling inaccuracies and appointment cancellations without notice
- Communication issues between staff and patients
- Concerns regarding privacy during the registration process
In patients' words
"Overall, experiences varied greatly in terms of customer service in the medical imaging department. Some patients reported efficient service with reasonably short wait times... However, there were concerns regarding the scheduling practices and communication from the staff."
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