Eye Doctor near Randolph, MA Memorial Parkway - MyEyeDr.
Optometry • Randolph, MA
Ratings by platform
- Birdeye: 3.7/5 stars (149 reviews (via Birdeye/Google aggregate))
- Official MyEyeDr. Website (aggregate): 4.5/5 stars
What patients say
Patients praise
- Praise for individual doctors, specifically Dr. S. Uddin and Dr. Gonzales, for being knowledgeable and kind
- Efficient, timely, and accommodating service for some patients
- Convenient features such as online scheduling and prescription access
Common complaints
- Reports of rude or inconsistent customer service in the eyewear department
- Concerns regarding corporate management changes and staff turnover following the acquisition of the former practice
- Perception that the office is overly profit-driven compared to its previous management
In patients' words
"Dr. S.Uddin in the Randolph office is truly a Godsend and the epitome of exceptional care. She kind, knowledgeable, and truly is A force in everything " The Eye" and Eye Health. The whole office was exceptional as well especially Mary She was nice, fast , and efficient."
— Birdeye Review"Randolph Eye was great. Then they were bought out by My Eye Doctor. So many good doctors, and staff have left. They are profit driven and want doctors to spend..."
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