Rancho Cucamonga Urgent Care - San Antonio Regional Hospital
Urgent Care • Rancho Cucamonga, CA
Ratings by platform
- Solv Health: 2.5 out of 5 stars (Solv) (14 reviews (Solv))
- Apple Maps: 1.9 out of 5 stars (Not explicitly stated (Apple Maps))
What patients say
Patients praise
- Clean, open facility layout
- Convenient access to ancillary services like pharmacy and radiology
- Instances of attentive, thorough, and compassionate care by specific staff members
Common complaints
- Long wait times
- Poor staff bedside manner and perceived lack of empathy
- Concerns about staff professionalism and rudeness
- Dissatisfaction with the quality of medical assessment and communication
- General customer service frustrations
In patients' words
"Urgent care in San Antonio Rancho Cucamonga location is a joke. Extremely RUDE staff... I waited for 1:30 min in the waiting room and another 45 minutes in the room... Do not recommend this urgent care ever."
— Online patient review"After... another urgent care... being told by a doctor who saw me for less than 2 minutes... I decided to come here and Nurse Maria was so kind and loving... Doctor Jennifer... truly listened to me and did a through check up on me."
— Online patient review"Poorly staffed. Even if there is one other person in the waiting room....bring a book (a long one). 1 hour minimum to be seen."
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