Rancho Family Medical Group: Primary care for everyone
Primary Care • Rancho Cucamonga, CA
Ratings by platform
- Yelp: 2.8 out of 5 stars (765 reviews across multiple locations)
- Birdeye (Google): 4.7 out of 5 stars (405 reviews)
- Facebook: 84% recommend (73 reviews)
What patients say
Patients praise
- Attentive and thorough physicians in some cases
- Good bedside manner and patient listening by specific doctors
- Efficient service for routine or preventative visits
Common complaints
- Difficulty scheduling appointments
- Perceived dismissive or rude behavior by some staff and doctors
- Billing and payment disputes
- Frustration with insurance authorizations for tests and procedures
- Concerns regarding data security and breaches
In patients' words
"I love Dr. Gallegos’ manner and knowledge. It’s very nice to trust your physician to do what’s necessary. I include Dr. Guttierez in my praise."
— Trustindex.io review"I am very frustrated with the level of care I received. After breaking my tailbone, the urgent care clinic advised me to get an MRI. When I followed up with my primary doctor, they stated that my insurance would just deny the imaging, and refused to push for the authorization."
— rater8 review"These people like to take your money, but when they over charge you, you can't get it back. Personally I call that stealing. If I owed them money I would be in collections."
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