Ophthalmologists Rancho Cucamonga - Pacific Eye Institute
Optometry • Rancho Cucamonga, CA
Ratings by platform
- Vitals: 4.2 out of 5 stars (9 reviews)
What patients say
Patients praise
- High quality of medical care and clinical expertise
- Knowledgeable and skilled ophthalmologists and surgeons
- Compassionate and helpful staff in specific interactions
- Clean and comfortable facility environment
- Effective management of emergency cases and urgent eye conditions
Common complaints
- Excessive wait times, sometimes exceeding 1-2 hours
- Difficulties with phone service and reaching staff for follow-ups
- Reports of appointments not being honored or being rescheduled unexpectedly
- Complaints regarding staff demeanor, including rudeness and lack of professionalism
- Occasional concerns about hygiene protocols and clinical examination techniques
In patients' words
"Many patients praise Dr. Bakhtiary for effectively addressing elevated eye pressure and performing successful glaucoma surgeries... while the facility is described as clean and comfortable, some patients have experienced extended waiting times."
— Wheree"I think their MEDICAL CARE is extremely good. unfortunately their phone service is... EXTREMELY difficult to get through."
— MapQuest"Compassionate and skilled physicians, solid staff, attractive waiting room... Would definately recommend to any friends and family!"
— Unilocal"Pacific Eye institute is a class above the rest. Their entire staff is some of the friendliest, most pleasant individuals... Time spent in waiting area before your appointment is minimal."
— My Vision CareMore clinics in Rancho Cucamonga
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