Internal Medicine at Rancho Cucamonga Medical Offices
Internal Medicine • Rancho Cucamonga, CA
Ratings by platform
- Birdeye (aggregating Google reviews): 4.4/5 stars (190 reviews)
- Yelp: 3.1/5 stars (84 reviews)
What patients say
Patients praise
- Friendly and professional demeanor of medical assistants and some staff members
- Efficient service representatives in certain departments
- Helpful self-check-in kiosks
- Convenience of having integrated pharmacy and lab services on-site
Common complaints
- Long wait times for lab services due to staffing shortages
- Concerns regarding the thoroughness of patient assessments and dismissal of pain/symptoms
- Reports of rude or abrupt staff interactions, including phlebotomists
- Frustrations with the overall insurance/appointment scheduling process
In patients' words
"Getting anything you need is like pulling teeth, and takes weeks. I had to quickly see a primary doctor... Only to be dismissed with my pain, and denied the help I needed."
— Birdeye/Google Review"They are always friendly even when they are short staffed!! The lab wait time is extremely long, due to very little staff!!! The doctor’s assistants are very nice!"
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