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Ear, Nose and Throat (ENT)Rancho Cucamonga, CA

★★★★★4.7/5884 reviews across 2 platforms

Ratings by platform

  • Birdeye: 4.7 out of 5 stars (758 reviews)
  • BDIR: 4.9 out of 5 stars (126 reviews (for specific provider Natee Poopat, MD))

What patients say

Patients praise

  • highly skilled and professional doctors
  • thorough and informative consultations
  • welcoming and friendly office staff (noted in some reviews)
  • effective surgical and procedural outcomes
  • responsive communication regarding post-operative care

Common complaints

  • long wait times for scheduled appointments
  • perceived rudeness of front desk staff
  • concerns about overbooking and quantity over quality care
  • difficulty with appointment scheduling/lost appointments

In patients' words

"Dr. Deborshi performed a sinus surgery for me, I was in and out within three hours at the maximum. Also thanks to Maritza the office manager and Kelsey for the great help and assistance I needed... they called me after my surgery more than once to check how am I doing. I would highly recommend them."

Birdeye reviewer

"Came here one and only time for a 2 o’clock appointment... by 3:30 I was still waiting in the (tiny) lobby full of frustrated patients... The doctors here are about quantity not quality."

Unilocal reviewer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7].

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