Now Offering Telehealth Appointments | Associated Urologists ...
Urology • Raleigh, NC
Ratings by platform
- AUNC Official Website: 4.82/5 (official website aggregate) (322 total reviews (official website))
- Apple Maps: 2.2/5
- Better Business Bureau (BBB): Not specified (4 complaints filed in 3-year period)
What patients say
Patients praise
- High satisfaction with individual physician care and expertise
- Patients reporting thorough and knowledgeable doctors
- Positive experiences with specific providers who were described as compassionate and attentive
Common complaints
- Poor administrative and front desk staff responsiveness
- Difficulty scheduling appointments and long hold times
- Long wait times at in-person appointments
- Concerns regarding communication and follow-up care
- Negative experiences with call center interactions
In patients' words
"This place is awful. Long wait times, lack of communication or coordination, lack of any kind of urgency from the office team. My physician was nice, informative, and seemed to genuinely care about my condition."
— LocalityBiz/User Review"[Dr. Movassaghi] is one of the most compassionate, knowledgeable, and professional doctors I’ve ever met. He helped me navigate elevated PSA levels with care and expertise..."
— AUNC Official Website Testimonial"My experience is NOT positive from the check in staff to the professionalism of medical staff. Their coordination with other doctors is lacking."
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