UNC Urgent Care | Walk-In Clinics
Urgent Care • Raleigh, NC
Ratings by platform
- Yahoo Local: 3.0/5.0 (based on limited user-submitted ratings) (~8 reviews shown for this specific location)
- Yelp: Not explicitly stated (25 reviews total) (25)
- BestProsInTown: Not explicitly stated (69 reviews total) (69)
What patients say
Patients praise
- efficient and timely care, especially with online reservations
- friendly and attentive staff and providers who listen to patient concerns
- convenience of on-site services like X-rays and lab tests
- effective treatment outcomes that sometimes help patients avoid hospitalizations
Common complaints
- reports of unprofessional or rude conduct by receptionists and some providers
- some patients felt dismissed or had concerns about the quality of care received
- potential for long wait times when staffing is limited
In patients' words
"This is my 3rd time being admitted to this clinic (various conditions) and so far, it’s been very reliable. I only expect to hop-in and leave... the doctors and FNP were all helpful and informative."
— LocalityBiz Review"An afternoon receptionist who answered the phone was rude, hateful, and sarcastic. Front desk staff and receptionists are supposed to represent the business or other staff as a whole. She did not..."
— Yahoo Local Review"I was nervous base on the rating and reviews, but had a great experience. I was certainly low on the priority list, but there were few people here on a Saturday morning. I was in and out in 25 minutes..."
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