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Raleigh Psych. Associates - Psychiatry & Mental Health Services

PsychiatryRaleigh, NC

★★★☆☆3.3/522 reviews across 2 platforms

Ratings by platform

  • 4doctors.net: 3.1/5 (20 user reviews)
  • Birdeye (for Dr. Frank Castlebury): 5/5 (2 reviews)

What patients say

Patients praise

  • Long-term, caring relationships with providers
  • Professional and compassionate care from specific doctors and therapists
  • Helpful and pleasant front desk/administrative staff
  • Direct access to clinicians for some patients

Common complaints

  • Difficulty with prescription refills
  • Perceived high costs for short appointment times
  • Challenges with communication or responsiveness from staff/on-call physicians

In patients' words

"I have been a patient of Raleigh Psych since 2008. I see Dr.Philip Hillsman, he has gotten me through the good & the bad. He is wonderful & I can honestly say I love him for helping me navigate all these years."

Patient review on 4doctors.net

"Can’t get you’re RX’s refilled! Seriously you keep my credit card on file and charge me [...] $160 for an appointment that’s less than 15 minutes……. Called on call physician Friday afternoon... no call back."

Patient review on 4doctors.net

"Castlebury is the first person to truely understand me and has heled me through some difficult times. I highly recommend him especially if you don't like therapists!"

Patient review on Birdeye for Dr. Frank Castlebury

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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