Carolina Foot and Ankle Specialists
Podiatry • Raleigh, NC
Ratings by platform
- Birdeye: 3.4 out of 5 stars (68 reviews)
- Yelp (Brand level): 2.9 out of 5 stars (38 reviews)
- UNC Health: Not explicitly stated, but references 311 ratings (311 ratings)
What patients say
Patients praise
- positive feedback for specific doctors (e.g., Dr. Pierson, Dr. Patel)
- some patients found specific staff members (e.g., nurses) to be professional and helpful
- clean office environment
Common complaints
- unprofessional or rude office staff, particularly at the front desk
- concerns regarding billing practices, including issues with collections and post-op follow-up charges
- reports of long wait times
- perceived lack of personal care or rushed interactions with some doctors
- allegations of poor clinical outcomes or complications post-procedure
In patients' words
"Dr Zachary Pierson is awesome. He treates. His patients with the upmost respect and tender loving care .His staff are awesome too.Kristel ,Brittnee, and Nicole,.They make you feel welcome and very kind and patience.The office is very clean."
— Birdeye Review"First off, the front desk ladies are amazing, as well as Dr. Patel however the office manager is quite a different story. Dismissive, rude, not genuine, and a down right disgrace to this office."
— Yelp Review"The check in/out was not very friendly, both over the phone and in person. The nurse who saw me first was very nice and professional (the bright spot in that office). The doctor was nice enough and did seem to be very knowledgeable but I felt like he was in a hurry and did not want to spend much time with me."
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