
Duke Raleigh Pain Clinic
Pain Management • Raleigh, NC
Ratings by platform
- Third-party review platforms (Birdeye, PainClinics.com): 2.6 to 2.7 out of 5 stars (13-16 reviews aggregate)
- Duke Health official provider site: 4.63 out of 5 (264 ratings, 35 reviews (specific to clinical providers))
What patients say
Patients praise
- Compassionate and proficient medical and nursing staff
- Effective treatment for pain management by specific providers
- High satisfaction with individual clinician care ratings (e.g., 4.63/5)
Common complaints
- Significant difficulties with phone communication and appointment scheduling
- Inconsistent care due to staff turnover or multiple providers
- Concerns regarding billing and insurance coverage related to hospital-based billing practices
- Reports of poor responsiveness from administrative staff
In patients' words
"I have always had great care with Duke Hospital clinics until my recent experience with this particular clinic. The staff is not consistent with their providers and their policies... The providers never offered other avenues for pain management, just medication. I will not be returning. However, I will note that the nurse staff are excellent and compassionate."
— Patient testimonial via PainClinics.com"I see Jude Car for my pain manaagement. He is so caring, and with his help I'm able to remain in my home at age 82, and take care of myself. The only problem with the clinic is making an appointment via phone is impossible... But - Jude is worth it."
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