Ear, Nose & Throat | UNC Health Rex | Cary, Raleigh, NC
ENT (Otolaryngology) • Raleigh, NC
Ratings by platform
- REX Ear, Nose & Throat Specialists official website: 4.8 out of 5 (572 ratings)
- UNC Health website (Raleigh location): 4.7 out of 5 stars (284 ratings)
- UNC Health website (Raleigh location): 4.8 out of 5 (79 ratings)
What patients say
Patients praise
- highly regarded doctors and medical care, particularly for specialized treatments like allergy shots
- welcoming and friendly front-desk and support staff (in some specific locations)
- efficient appointment scheduling and helpful nursing teams mentioned by some patients
- recognized as a neighborhood favorite in local community platforms
Common complaints
- billing and insurance disputes
- some reports of unprofessional, dismissive, or uncaring staff interactions
- difficulties with patient scheduling and administrative communication
In patients' words
"We’ve been coming to see Dr. Dorfman at Rex ENT for four+ years because he is the best... Crystal AND Lindsey feel like personal friends, they are always so warm and welcoming and know their stuff."
— LocalityBiz review for Wakefield location"UNC Health engages in deceptive business practices, does not make their costs known upfront for elective, low-priority procedures and tests... CHOOSE ANY OTHER PROVIDER!!!"
— PissedConsumer review regarding general UNC Health billing/practicesMore clinics in Raleigh
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