Raleigh Endocrine Associates | Raleigh Thyroid and Endocrine ...
Endocrinology • Raleigh, NC
Ratings by platform
- Yelp/Apple Maps: 2.2/5 (on Yelp/Apple Maps) (~80 (on Yelp/Apple Maps))
- Healthgrades (for Dr. Michael Thomas): 3.7/5 (22)
What patients say
Patients praise
- Some patients report high satisfaction with specific doctors and nurse practitioners for their expertise and attentiveness
- Certain staff members praised for being helpful and empathetic
- Some patients report successful treatment and management of thyroid issues
Common complaints
- Professionalism and friendliness of front-office staff frequently criticized
- Difficulties in communication via patient portal and phone, including slow response times
- Instances of perceived lack of empathy and dismissiveness by certain providers
- Administrative issues including billing errors and appointment cancellations without notice
In patients' words
"The front desk staff at Raleigh Endocrinology have been extremely rude and unprofessional. There's a noticeable lack of compassion or patience."
— Patient review on Apple Maps/Yelp"Patient Coordinator, Martha, is a genuine angel! ... She went above and beyond and make me feel so important and heard!"
— Patient review on LocalityBiz"Doctor is terrific. Support services and billing is terrible."
— Patient review on a-better-place.comMore clinics in Raleigh
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