Hospital & Rehabilitation Care Services in Racine, WI - Home Instead
Rehabilitation • Racine, WI
Ratings by platform
- Seniors.fyi: 4.6/5 (48 reviews on Seniors.fyi)
What patients say
Patients praise
- Kind and attentive care in some cases
- Helpful for managing ever-changing needs
- Supportive with daily living tasks
Common complaints
- Inconsistent caregiver attendance and late arrivals
- Communication gaps and lack of proactive coordination by supervisors
- Reports of unskilled or inattentive staff in some instances
- Difficulties with billing and receipt documentation
In patients' words
"The reviewer states that the service is not very professional at all... describing the location as having extremely poor customer service and poor communication."
— Seniors.fyi"They have all been kind, caring, and attentive to my mom's ever-changing needs."
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