Aurora Family Medicine - Racine, WI - 53406
Family Medicine • Racine, WI
Ratings by platform
- Birdeye (Aggregate): 3.5 out of 5 stars (109 reviews)
- Birdeye (Dr. Park A Joon specifically): 2.9 out of 5 stars (10 reviews)
What patients say
Patients praise
- Quick and efficient urgent care visits for some patients
- Helpful and kind nursing staff experienced by some individuals
- Appreciation for the efficiency of the health system's online management app
- High ratings for specific individual physicians within the practice
Common complaints
- Rude or unprofessional reception and nursing staff
- Lack of compassion or poor bedside manner from some physicians
- Concerns regarding misdiagnoses and quality of care
- Dissatisfaction with billing practices and insurance communication
- Long wait times and administrative difficulties with appointments
In patients' words
"All the staff were wonderful the whole way through and even helped me with getting a primary doctor set up. I would not hesitate to come here again if needed."
— LocalityBiz review"This organization is a literal nightmare. Unprofessional, miscommunication, poor interpersonal skills, and fraudulent behaviors and billing practices."
— LocalityBiz review"Most of the receptionists have horrible people skills and are rude. Do you think I’m here because I want to be? How about a little compassion or a smile."
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